Privacy Policy

This Privacy Policy provides information about how Divine Depth (“Divine Depth“I” orwe or “us” or “our“) collects, uses, stores and shares information about viewers and users (“you“/”user“) of our website located at https://www.divinedepth.com/ (the “Site“).

By using the Site you agree to the use of your Personal Information as described in this Privacy Policy. Personal Information is any information that can uniquely identify an individual and includes, but is not limited to, your name, address, e-mail address, credit card information, birth date and gender. Non-Personal Information is information that is usually collected, used or disclosed by us, such that an individual is not identifiable and includes, but is not limited to an Internet Protocol Address (IP Address), the domain used to access the Site, the type and version of browser or operating system being used by visitors to the Site, demographic statistics of our users, number of visitors, and average time spent on the Site. Our collection, use and disclosure of Non-Personal Information is not subject to privacy laws or this Privacy Policy.

Usually we will collect personal information directly from you when you communicate with us about a product or service that we offer/promote. We may collect personal information from a third party based on your consent or as otherwise permitted by law. We may use third party platforms located outside of Canada to process and/or store Personal Information for us. Please note that Personal Information in the custody of these third party platforms may be subject to access by the law enforcement authorities of those jurisdictions in which the third parties are located.

To provide transparency, we have included information about how we handle the information we collect with respect to the operation of the Site.

Collecting Information

Divine Depth collects information that helps us personalize and improve your browsing experience. Below are some examples of the types of information we collect and how we use it.

Device Information

When you visit the Site, we may automatically collect information, including, but not limited to, IP address, cookie information, what sites or products you view, search terms and how you interact with the Site. We use this information to load the Site accurately for you to have a customized experience.

Communications With Us

When you contact us through email, submitting a customer review, telephone or by any other means, we may collect the information that you provide with us during the course of the communication. We use this information to help respond to you or for the related purpose of your communication.

Marketing

When you subscribe to receive marketing communications from us, we will keep you updated on products and services we offer/promote. You may unsubscribe from these marketing communications from us at any time. With each communication, there are instructions to unsubscribe or you may contact our Customer Care Team at info@divinedepth.com

Cookies

Cookies are small amounts of information that are downloaded to your computer or device when you visit the Site. Cookies improve your browsing experience by allowing the Site to remember your actions and preferences, such as login, which means you don’t have to re-enter this information every time you return to the Site. Please note that cookies allow you to use some of Divine Depth’s features. You can control and manage cookies in a variety of ways, but if you use our Site, you agree to accept the use of all first-party and third-party cookies. First-party cookies are placed on your internet browser by us. Third-party cookies are placed on your device by another party when you visit our website (e.g. we use Google Analytics to better understand how our website is being used and a Google Analytics’ cookie would be placed on your internet browser), or by one of our business partners, so that they can advertise products and services to you when you are on our website or on other non-Divine Depth websites on the internet. We are not able to access third party cookies, and third parties are unable to access data in the first party cookies we use on our website unless shared to improve your experience.

See Sharing Personal Information. Manage Cookie Consent

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Sharing Personal Information

We may share Personal Information with our service providers (e.g. website hosting providers, eCommerce software providers, payment processors, email service providers, freight/shipping carriers, third party marketing platforms, advertising networks, and IT providers to help us improve the Site) as needed for them to provide the relevant services to us and you. Our servers and service providers may be located in Canada and outside of Canada. Your Personal Information may be available to government or other agencies of the relevant jurisdictions.

We may share your Personal Information to third parties if we have reason to believe that disclosure is necessary to identify, contact or bring legal action against someone. This may be to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive or to otherwise protect our rights or property or to protect the rights or property of anyone else. We may also share Personal Information with your consent, or when we believe in good faith that sharing is required or permitted by applicable law.

We may also share your Personal Information in connection with a corporate reorganization, a merger with another entity, a sale of all or part of our assets or stock, including any task carried out in relation to those activities, provided that the information shared continues to be used for the purposes permitted by this Privacy Policy.

Security

The security of your Personal Information is important to us. We use a variety of measures (such as technological, contractual and administrative) designed to protect the Personal Information we collect, including limiting access only to staff who need access to perform their employment duties. 

You are also responsible for helping to protect the security of your Personal Information. Never give out your account information or your password to third parties. We will never ask you to provide such information to us by email.

Retention

We will keep your Personal Information for our records as long as it remains necessary for the identified purpose or as permitted or required by law. We may keep certain data to prevent fraud or future abuse, for business purposes, or if permitted or required by law.

Changes to this Policy

At any time and at our sole discretion, we reserve the right to change, modify, add or remove any parts of this Privacy Policy. Ensure to periodically check this Privacy Policy for changes. The most current version of the Privacy Policy can be viewed on this page. Your continued use of the Site following the posting of changes to this Privacy Policy means you accept those changes.

Access

You have the right to request access to the Personal Information we hold about you in order to verify the Personal Information we have collected about you and to get a general account of how that information is used. A written request is required and upon receipt of that request, in accordance with applicable law, we will provide you with a copy of your Personal Information. The information is subject to information which we are permitted or required to withhold.

Accuracy

You have a responsibility to help ensure that your information is up to date. Review, edit or request removal of Personal Information you have provided to us as appropriate.

Contact Us

Help us stay informed by contacting us with any changes, such as a change of email address. If you would like to request access to your information or if you have any questions, comments, suggestions or find any errors in our information about you, please contact our Chief Privacy Officer at privacy@divinedepth.com.

Last Updated: January 16 2021

Previous Versions

None available.